Frequently Asked Questions

Lovacado is a natural skincare and haircare brand built around pure, cold-pressed extra virgin avocado oil. Every product is made without parabens, synthetic ingredients, or artificial additives, and none of our products are tested on animals.

Lovacado was founded by Claudia P. Murillo, who grew up learning natural skincare remedies passed down from her grandmother in Colombia. Those family recipes are the foundation of every Lovacado formula — from our grandmother's kitchen to yours.

That's a good sign, not a flaw. The dark emerald color comes from being the first cold-pressed batch extracted from the avocado. Cold-pressing keeps more of the fruit's natural nutrients intact, which is also what gives the oil its rich color.

Our avocado oil is not certified organic. That said, avocados are naturally one of the cleanest fruits available — their thick outer skin protects the fruit from most pesticide exposure, so you're getting a naturally clean ingredient even without a formal organic certification.

Yes. Every Lovacado product is vegan, cruelty-free, and non-GMO, and we never test on animals.

Jade is a natural stone, so no two Gua Sha tools are exactly alike — you may notice light variations in the green tone or pattern. That variation is part of what makes it a natural product rather than a manufactured one.

Just one ingredient in our Natural (unscented) version: 100% extra virgin avocado oil. Our scented versions add a single natural essential oil for fragrance — nothing else.

• Natural — unscented, best for anyone sensitive to fragrance
• Lavender — with Lavender (Lavandula angustifolia) essential oil, for nighttime use and relaxation
• Lemon — with Lemon (Citrus limon) essential oil, for an energizing burst
• Sweet Orange — with Sweet Orange (Citrus sinensis) essential oil, meant to uplift

All essential oils we use are 100% natural.

Paradise Nut Oil is a wild-harvested, cold-pressed facial oil made from the Lecythis Minor seed, sourced in limited quantities in Colombia. It won the Gold Award for Green Ingredient at In-Cosmetics Global 2020, and in independent clinical testing, 90% of volunteers saw a visible reduction in wrinkles after four weeks of use. To apply, smooth a few drops onto slightly damp skin and massage gently in upward strokes — it pairs well with our Jade Gua Sha tool.

Yes — please read this before purchasing. Paradise Nut Oil is derived from a tree seed (Lecythis Minor) in the same botanical family as the Brazil nut. If you have a tree nut allergy, we recommend avoiding this product or checking with your doctor before use. Contact us at info@lovacado.com with any questions before you buy.

Yes, especially with Paradise Nut Oil or if you have sensitive skin or known allergies. Apply a small amount to your inner arm, wait 24 hours, and check for irritation before applying to your face, scalp, or body.

A few drops go a long way. For body, warm a small amount between your palms and massage into clean skin. For hair, apply from mid-length to ends, or use a small amount on the scalp as a pre-wash treatment. Start light and add more as needed.

Currently, we ship within the United States only.

Shipping is always free! Orders within Texas typically arrive in 1–3 business days. For the rest of the U.S., delivery takes 4–10 business days.

We ship via UPS or USPS, depending on your location and order.

Not at this time — we currently ship within the U.S. only. Follow us or sign up for our newsletter for updates if that changes.

Lovacado products are handcrafted and a lot of care is placed in the creation of our oils. Due to hygienic reasons we are unable to take back any open or used products. All sales are final.

Email us at info@lovacado.com within 3 days of delivery with photos of the damage. We will arrange an exchange for the same product. Return shipping costs are the responsibility of the customer. Once we receive the returned item, we will ship the replacement at no additional cost.

Email us any time at info@lovacado.com — we're happy to help with product questions, ingredient concerns, or order issues.